Privacy Policy
Last updated: July 7, 2026
At Omborra ("we," "us," "our"), your privacy matters. This policy explains what personal data we collect, why we collect it, and the rights you have over it.
Who we are
Omborra is operated by a business based at Nawabanwala, Samanabad, Faisalabad, Pakistan. For any privacy questions, contact us at info@omborra.com.
What we collect
Information you give us: name, email address, shipping and billing address, phone number, and payment details when you place an order or contact us.
Information collected automatically: device and browser type, IP address, pages visited, and how you interact with our store (via cookies — see our Cookie Policy).
Order information: products purchased, order value, and communication history.
How we use your data
To process and deliver your orders and handle returns.
To communicate with you about orders, enquiries, and (with your consent) marketing.
To improve our products, website, and customer experience.
To prevent fraud and meet legal obligations.
Legal basis (GDPR / UK GDPR)
For customers in the EU and UK, we process your data on the basis of contract performance, legal obligation, legitimate interest, and consent.
International data transfers
As we're based in Pakistan and serve customers internationally (UK, US, UAE), your data may be processed outside your home country, including on Shopify's servers.
Sharing your data
We share data only with providers who help us run our business — payment processors, shipping carriers, and Shopify. We never sell your personal data.
Data retention
We keep order data for as long as required by law (typically up to 6 years for tax and accounting records) and other data only as long as necessary.
Children's privacy
Our store is not directed at children, and we do not knowingly collect personal data from anyone under 18.
Your rights
You have the right to access, correct, delete, restrict, or port your data, and to object to processing or withdraw consent at any time. Email info@omborra.com to exercise these rights. You may also lodge a complaint with your local data protection authority.
Changes
We may update this policy. The latest version will always be posted here, with the "Last updated" date revised accordingly.